Privacy Policy

At Edvice and the Edvice ICC Hub Mobile App (collectively referred to as "Edvice"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (edvice.in) or use our mobile app.

By using Edvice, you agree to the collection and use of information as outlined in this policy. If you do not agree with the terms of this policy, please discontinue the use of our services.

1. Information We Collect

We collect personal and non-personal information to provide you with an efficient, safe, and customized experience. The types of information we collect include:

• Personal Information: This may include your name, contact number, email address, date of birth, address, educational background, payment information, and any other information required for the services you use.
• Usage Data: We automatically collect information about your interaction with our website and app, such as your IP address, browser type, mobile device type, operating system, and the pages or features of our platform you access.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on Edvice. Cookies help us track user activity and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your information to provide you with the services you request, including educational counseling, course recommendations, enrollment, and incentive tracking.
• To Personalize Your Experience: We may tailor our services and content to your preferences based on the information you provide and your usage of our platform.
• To Improve Our Services: We analyze usage data to better understand how users engage with Edvice and improve the functionality, performance, and quality of our platform.
• To Communicate with You: We may send notifications, updates, promotional materials, and other communications related to your account, our services, or relevant information.
• For Legal Purposes: We may use your information to comply with legal obligations or protect the rights, safety, and property of Edvice, its users, and the public.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, cloud hosting, customer support).
• For Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to protect our legal rights.
• With Your Consent: We may share your information with third parties when you explicitly provide your consent.

4. Data Retention

We will retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, we will securely delete or anonymize it.

5. Cookies Policy

Edvice uses cookies to collect information and enhance your user experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use some features of the platform.

Types of Cookies Used:

• Session Cookies: These are temporary cookies that expire once you close your browser. They are used to manage session data during your visit.
• Persistent Cookies: These cookies remain on your device for a set period and help us remember your preferences, login details, and usage patterns for future visits.

By using Edvice, you consent to the use of cookies as described in this policy.

6. Your Data Protection Rights

You have the right to:

• Access Your Data: Request a copy of your personal data that we hold.
• Correct Your Data: Request corrections to any inaccurate or incomplete data.
• Delete Your Data: Request the deletion of your data when it is no longer necessary for the purposes we collected it.
• Withdraw Consent: If you have provided consent for us to process your personal information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at support@edvice.in.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission over the internet or storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

8. Third-Party Links

Our website and app may contain links to third-party websites. This Privacy Policy does not apply to any third-party services. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Edvice is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a minor, please contact us at support@edvice.in, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you by updating the "Effective Date" at the top of this policy. Your continued use of Edvice after the changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Edvice (edvice.in)
Email: support@edvice.in
Address: Chanda Tower, 101-103, Gandhi Path W, opp. Grand Utsav Garden, near Agarwal Caters, Girnar Colony, Block E, Vaishali Nagar, Jaipur, Rajasthan 302021